To resolve this issue proceed as follows:
- At the Cisco end, check the Crypto Map settings. Find out from the ACLs if there is a host based VPN setup or a network based VPN setup.
- On SmartDashboard, edit the Cisco Interoperable Device object defined on SmartDashboard. Select 'Network Objects > Others > Interoperable Device > VPN > Advanced'. Uncheck 'Support key exchange for subnets'.
Note: For NGX, select 'Network Objects > Interoperable Device > VPN > Advanced'. Under VPN Tunnel Sharing, select Custom Settings and specify "One VPN tunnel per each pair of hosts". - After completing this procedure, initiate traffic from the source PC. You should be able to see an encrypt in SmartView Tracker.